- Job Type: Full-Time
- Function: Operations
- Industry: Consumer
- Post Date: 05/29/2026
- Website: www.gotocompany.com/en
- Company Address: , Jakarta, ID
About GoTo Group
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.Job Description
About the Team
As a Zone Strategy Manager at GoTo, you will serve as a strategic partner to the Zone General Manager in formulating, recommending, and analyzing key business strategies. Your work will be instrumental in enabling the Zone to achieve its Gross Transaction Value (GTV) and Contribution Margin (CM) targets while serving as a 'strategic laboratory' for GoTo’s critical initiatives. If you are driven by the opportunity to deliver direct impact, this role is for you.
What you will do
-
Own, manage and deliver “zone insights” from multiple data sources / dashboards to support and improve zone performance Profit and Loss (PnL)
-
Responsible to execute supply strategy, i.e. supply incentives, onboarding proposal and positioning, to ensure ample supply for service rate improvement
-
Responsible to execute demand strategy, i.e. Pricing adjustments, voucher injections, to maintain and improve customer willingness to book on our platform
-
Accountable to execute day-to-day tactical and pre-planned decisions to ensure supply demand balance that resulted in high service rates
-
Accountable for in-depth analysis on issues that happened on generated orders to generate insights and potential product improvement for consumers and drivers platform experience
What you will need
-
High Proficiency in SQL queries and data analysis on multiple platforms i.e. Google sheets, Microsoft Excel
-
Ability to understand data, generate insights, define problem statements and create actionable plans which answer specified problem statements
-
Ability to create concise communication on problems observed and proposed action plans to related stakeholders along with ability to defend the rationale of proposed actions
-
Fast to learn, adapt and implement tactical decisions based on daily on-ground conditions to improve business metrics in their respective zone
About the Team
You’ll be part of the Zone team, a group of individuals with owner-like mindset. This team has the privilege of managing the overall PnL for the respective zone. Our mission is to win locally by taking full ownership of both the user and driver sides for all of GoTo’s business lines, and we’re excited for you to be part of it.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.