- Job Type: Full-Time
- Function: Operations
- Industry: Transportation
- Post Date: 03/26/2026
- Website: ridezum.com
- Company Address: 275 Shoreline Drive275 Shoreline Dr, Redwood City, California 94065, US
About Zum
Zūm has reimagined student transportation— managing every vehicle, driver, passenger, parent, and ride on a single platform. We’re growing fast and looking for super-smart folks motivated to fix the nation's largest mass transportation system and make a real difference for students, schools, drivers, parents and caregivers.Job Description
Zm is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States—with flagship hubs in San Francisco, Los Angeles, and Seattle—we are actively extending our reach to the East Coast and Midwest regions. As a technology-driven company, we deploy cutting-edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much-needed energy back into the grid. We have been recognized as CNBC 50 disruptor, Financial Times 500 fastest growing companies, Fast Company World Changing Ideas.
About the Role
We're seeking an experienced Safety Manager to lead safety operations at our Reading, PA location. This role encompasses the complete safety lifecycle—from program development and training implementation to incident management and regulatory compliance. You'll build a culture of behavioral safety, manage safety department staff, and establish best-in-class safety standards that protect employees, students, and the communities we serve. You'll be the guardian of our most important value, ensuring every person arrives home safely every day.
What Makes You Successful in This Role
You're a passionate safety advocate with a commitment to zero incidents. You balance proactive prevention with responsive incident management in dynamic transportation environments. You make safety training engaging and memorable, turning compliance requirements into genuine behavior change. You analyze incident data, conduct field observations with drivers, present safety metrics to district administrators, and investigate accident scenes with equal confidence. You interpret regulations, influence behavior through clear communication, and build a culture where safety is everyone's responsibility.
Responsibilities
Safety Culture & Training Leadership
Champion behavioral safety principles throughout the organization. Design, develop, and implement comprehensive initial and recurrent training programs for all transportation personnel including drivers, monitors, and support staff
Oversee all training activities including new driver training, safety training, in-service training, driver road evaluations, special education training, first aid training, and all other required training
Conduct regularly scheduled safety meetings, recognition programs, and award programs that reinforce Zum's safety-first culture and meet or exceed state, federal, FMCSA, DOT, and district requirements
Performance Management & Compliance
Utilize Zum's safety management systems to monitor, analyze, and exceed safety KPIs including accident frequency, severity rates, training compliance, and behavioral observation metrics
Ensure complete compliance with FMCSA regulations, state pupil transportation laws, OSHA standards, DOT requirements, and maintain meticulous safety records, training documentation, and regulatory files ready for audit
Monitor Netradyne alerts and vehicle camera systems to proactively address retraining opportunities, and maintain individual driver files including training dates and accident history
Team Development & Safety Operations
Manage and lead safety department staff including Field Supervisors and Driver Trainers by establishing clear objectives, performance standards, work schedules, and accountability measures
Collaborate with Recruiting teams to recruit, select, and maintain authorized staffing levels, coordinate drug testing requirements, and ensure all required certifications are up to date
Supervise and oversee the work of Master Trainers and certified drivers/trainers who assist with general bus driver training, ensuring training delivery meets standards
Incident Management & Investigation
Serve as primary point of contact for all personnel injuries and vehicle accidents, ensuring immediate response and proper case management
Lead thorough accident and incident investigations using root cause analysis methodologies and prepare all required incident reports in accordance with Zum policy and regulatory requirements
Coordinate with insurance adjusters, claims administrators, and workers' compensation providers to ensure proper documentation and timely resolution. Interface directly with customers to communicate incident details and corrective actions
Qualifications
Basic Qualifications:
Fluent in verbal and written Spanish and English is required
Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation
In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards
Commercial Driver's License
Preferred Qualifications:
Supervisory experience, specifically in supervising and training a driver workforce
Commercial Driver's License with Passenger and School Bus Endorsements
Excellent written and verbal communication skills, including the ability to present complex data and findings clearly
Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred
SBDI (School Bus Driver Instructor) certification
Prior experience with vehicle camera and monitoring systems
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US: $72k - $77k
Zm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.