- Job Type: Full-Time
- Function: Accounting/Finance
- Industry: Enterprise
- Post Date: 03/04/2026
- Website: whatfix.com
- Company Address: 2107 N 1st St., Suite 450, San Jose, CA 95131, US
About Whatfix
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.Job Description
Who are we?
Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.
Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.
Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.
Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.
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Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
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Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
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The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
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Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
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Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
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Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
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On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.
Be one of the key members in this awesome journey of building a billion-dollar company!
What Will You Get to Do?
As Lead – Business Finance, you will operate as a hands-on individual contributor with high ownership across global costing, revenue operations, cash flow management, and balance sheet analytics. You will play a critical role in driving financial rigor, supporting leadership decision-making, and preparing the organization for board, investor, and IPO readiness in a fast-paced SaaS environment.
Key Responsibilities
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Own global costing, including forecasting, utilization tracking, efficiency metrics, and detailed variance analysis.
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Manage revenue operations, including ARR-to-revenue bridge analysis, invoice register oversight, and collections forecasting.
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Drive cash flow planning and forecasting, including payroll register management and variable pay accruals.
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Conduct analytical review of balance sheet accounts and supporting schedules, ensuring accuracy through monthly reconciliations.
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Prepare board decks and investor materials, and support IPO readiness initiatives (audit schedules, financial controls, compliance documentation).
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Build ad-hoc financial models, dashboards, and process automation frameworks to track and optimize KPIs such as NRR and cash conversion.
What You Should Have
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5+ years of experience in Business Finance or FP&A within the SaaS or technology industry; prior Big 4 experience is mandatory.
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Strong expertise in global costing, revenue analysis, and cash flow management.
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Advanced proficiency in Excel, including complex financial modeling and scenario analysis.
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Strong analytical acumen with hands-on experience in balance sheet reviews and board/investor reporting.
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Excellent communication and presentation skills, with the ability to articulate financial insights clearly.
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Strong executive presence and the ability to influence cross-functional stakeholders.
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Demonstrated team management experience.
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Ability to operate hands-on in a fast-paced, global, high-growth environment.
Perks & Benefits (India)
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Best-in-class medical insurance coverage
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Free lunch & dinner buffet
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Doorstep cab drop facility
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Education sponsorship
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Internal job transfer & global mobility programs
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Scope to represent Whatfix at global events
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We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Note:
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We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
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We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
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At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.
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In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.