- Job Type: Full-Time
- Function: Sales
- Industry: Enterprise
- Post Date: 05/02/2026
- Website: www.travelperk.com
- Company Address: Carrer dels Almogà vers 160, Barcelona, ES, 08018
About TravelPerk
TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of business travel. It’s all-in-one platform gives travellers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.Job Description
We are seeking a German-speaking SMB Account Manager to contribute to our ongoing efforts to enhance customer satisfaction and drive growth and margin expansion within existing accounts. We put a huge emphasis on customer satisfaction and view our continued success as an organisation very much down to our happy customer base; therefore, this role will be pivotal in ensuring we continue to provide them with the best possible support. You’ll possess a genuine hunger to navigate your accounts through a fast-changing, hyper-growth environment, a curiosity for business travel to grow your knowledge and be ready to roll up your sleeves and work hard.
If you're ready to take off with us, keep reading!
What you will do:
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Own a portfolio of SMB customers and develop a high level of customer engagement with influential users within those accounts.
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Gain a deep understanding of your customer's business and show you understand their spend as well as identify with their goals as an organisation. Manage their budget effectively within the wider business travel space; you’ll then use this information to develop solutions and education strategies for their teams.
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Develop a comprehensive understanding of the Perk portfolio of products to grasp each stage of the customer journey fully.
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Identify common problems within each account and develop strategies to resolve each issue on time, whilst also developing foolproof methods to ensure repeat issues are a thing of the past.
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Be Perk’s biggest advocate within your clients and your clients' biggest advocate within Perk. You’ll be the first one to address any issues, get support from our technical teams, and also educate your clients on any new product features
What we would like:
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Relevant min. 2-year work experience within Account Management or Customer Success roles.
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Native or near-native proficiency in German.
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Ability to speak and write in English fluently.
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Experience in the Travel industry and/or SaaS products.
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Strong technical aptitude.
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Customer-focused with a passion for working with people.
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Excellent analytical abilities with a fluency in Excel/ Gsheet.
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Solid analytical background.
Our Benefits
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Receive competitive compensation and equity ownership in Perk
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Rest and recharge with our generous allocation of vacation days plus public holidays
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Take control of your physical health with your choice of private healthcare or a gym allowance
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Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
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Join our unforgettable Perk events, including our spectacular annual summer party
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Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
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Make your money go further with our flexible compensation plan
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Focus on your family with 17 weeks’ paid parental leave during your child’s first year
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Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
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Broaden your horizons with up to 20 "Work from Anywhere" days per year
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Nurture your language skills with in real-life English, Spanish and Catalan lessons
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Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
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Let us help you move to one of our hubs with relocation support
English is the official language at the office. Please submit your resume in English if you choose to apply.
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.