- Job Type: Full-Time
- Function: Engineering Software
- Industry: Health Tech
- Post Date: 02/27/2026
- Website: cmrsurgical.com
- Company Address: 1 Evolution Business Park, Milton Road, Cambridge, CB24 9NG, GB
About CMR Surgical
CMR Surgical is a global medical devices company dedicated to transforming surgery with Versius®, a next-generation surgical robot.Job Description
We’re looking for an exceptional Senior ServiceMax Software Engineer to join our Enterprise Systems Team, based in Cambridge, UK. Reporting to the Enterprise Systems Lead, you’ll play a key role in delivering scalable, high-quality Salesforce and ServiceMax solutions. You’ll work closely with business stakeholders, architects, and fellow engineers to design, document, develop, and test innovative solutions that drive business success and enhance the customer experience.
This is an exciting opportunity for someone who loves problem-solving, thrives in a collaborative environment, and takes pride in building impactful, well-crafted software.
This role is offered on a hybrid basis, with a minimum of 3 days a week being based in the office.
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About CMR Surgical
CMR is an exciting and evolving company to be joining right now. Our commitment to our goal of building a world-class medical devices company is underpinned by the ground-breaking innovation of our next generation of surgical robots and a diverse team of talented and supportive individuals.
We’re breaking new ground which makes working here exciting, it provides autonomy, opportunity and makes the things you do visible. Come and join us and see what you’re capable of.
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Responsibilities
- Design & Architect Solutions: Translate business requirements into scalable Salesforce and ServiceMax solutions, ensuring alignment with best practices.
- Develop & Implement Features: Build and configure ServiceMax modules, Apex classes, triggers, Lightning Web Components (LWC), and API integrations.
- Optimize & Innovate: Evaluate new Salesforce/ServiceMax features and third-party tools to enhance performance and user experience.
- Documentation & Communication: Create and maintain technical documentation, including design specs, configuration guides, and deployment plans.
- Testing & Quality Assurance: Write and execute unit, integration, and regression tests; support UAT and resolve production issues promptly.
We’re a rapidly developing company and roles can change and evolve. You’ll be willing to turn your hand to anything within the Enterprise Systems remit that supports the team with delivering its objectives.
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About you
To be successful in this role, you’ll need to have/be:
5+ years of experience with ServiceMax (To include implementation experience)
Strong proficiency in Apex, LWC, SOQL, SFM Design, Flows, ServiceMax Back-End Processes
Solid understanding of Service Cloud and ServiceMax data model (Customer feedback journey)
Familiarity with Agile/Scrum methodologies and tools (JIRA, Confluence).
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It would also be helpful if you have:
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Salesforce Platform Developer II or Technical Architect certifications.
Experience with middleware tools (MuleSoft, Dell Boomi, etc.).
Experience integrating Salesforce with ERP systems.
At CMR we’re building a diverse, inclusive, and authentic workplace; what matters most to us is that you identify with our values and are passionate about making a difference.
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Why Join Us?
We offer a competitive salary and a great benefits package including a bonus, non-contributory pension, private healthcare which covers pre-existing conditions, annual personal day for every employee to use however they wish and enhanced global parental leave pay.
We recognise that everyone has a life outside of work and at times we can experience things which are significant and can impact on our working lives. We’ve just launched our Global Parental Leave and Health and Wellbeing leave supporting our colleagues going through the menopause, fertility cycles or pregnancy loss and those going through gender reassignment; allowing them time to look after themselves and those close to them.
CMR can support with travel reimbursement for in-person interviews if you need a taxi for access needs.
Interested? We’d love to hear from you!
This role requires candidates to have eligibility to work within the UK.
Strictly no agencies