- Job Type: Full-Time
- Function: Sales
- Industry: Enterprise
- Post Date: 10/01/2024
- Website: icertis.com
- Company Address: 14711 NE 29th Place, Suite 100, Bellevue, WA 98007, US
About Icertis
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success.Job Description
At Icertis, we are powering contract intelligence to transform how companies manage and unlock value from their contracts. As a Director of Account Management at Icertis, you will drive expansion and growth within existing commercial accounts by deeply understanding customer needs and demonstrating how Icertis’s Contract Intelligence solutions can deliver measurable success. Your primary focus will be increasing adoption, maximizing usage, and driving product expansion through strong relationship-building and strategic value-selling techniques. You will need to sell Icertis opportunities effectively, leverage internal teams, and navigate competitive opportunities to achieve consistent growth. #LI-RS1
Responsibilities
What you will do:
- Drive Revenue Growth: Identify and execute upselling and cross-selling opportunities within existing accounts, emphasizing the strategic value of Icertis’s solutions to expand product usage and increase ARR. Confidently sell the value of Icertis and leverage all available resources to win in competitive opportunities.
- Build Strategic Partnerships: Develop, nurture and maintain strong, trust-based relationships with key stakeholders, from individual contributors to C-level executives, to ensure long-term customer retention and growth. Gain access to key decision-makers both on your own and by leveraging the Icertis team.
- Ensure Customer Success: Collaborate with internal teams (Customer Success, Professional Services, Engineering, and Marketing) to ensure successful customer outcomes, meet KPIs, and drive adoption and expansion. Be strong in utilizing the full breadth of Icertis resources to deliver value to clients.
- Leverage Customer Insights: Work closely with customers to understand their evolving business needs and collaborate with product management to identify new solution opportunities that deliver value. Effectively sell Icertis solutions tailored to these insights.
- Lead Strategic Initiatives: Drive strategic discussions with customers, aligning Icertis’s offerings with their long-term business goals and positioning our solutions as integral to their success.
Qualifications
What you Bring:
- 7+ years of enterprise software sales or account management experience, with a minimum of 5 years in SaaS environments.
- Domain expertise in CLM, ERP, CRM, or BSM is preferred.
- Proven success in value-based selling, upselling, and cross-selling that lead to incremental revenue growth. Experience in selling Icertis opportunities effectively and winning in competitive situations is highly desirable.
- Ability to effectively manage complex sales cycles and uncover new sales opportunities within existing accounts.
- Experience managing large, Fortune 500 client engagements, driving long-term growth and ensuring strategic alignment.
- Strong track record of developing executive-level relationships and directing impactful, strategic initiatives.
- Proficiency in managing enterprise accounts, with experience in pipeline generation, revenue forecasting, and meeting growth targets.
- Exceptional communication, negotiation, and strategic thinking skills, with a focus on delivering measurable results.
What We are Looking For:
- Demonstrated ability to increase revenue through strategic account management, using upselling and cross-selling techniques to drive business growth.
- Expertise in selling Icertis solutions effectively, leveraging internal resources, and winning in competitive situations.
- Developed and maintained strong relationships with key stakeholders at all levels, leading to increased customer loyalty and long-term partnerships.
- Successfully collaborated with cross-functional teams to address customer opportunities and improve the overall customer experience.
- Proven track record of creating customer advocates who promote Icertis solutions within their industries and networks.
Compensation:
Base: 120-180K
OTE: 240-360K (50/50)
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary and annual sales target incentive bonus, an equity component is included in the compensation package.
Our Commitments: Icertis is committed to:
- Icertians (employees) and their family's physical, mental and financial health and wellbeing
- Turbocharging Icertians careers
- Making a social and environmental impact in our communities
- Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
- Generous holidays including the 4th of July week off – paid
- Free professional and leadership coaching
- Annual personal development allowance
What we offer:
- Robust medical (physical & mental vision and dental benefits
- Employee assistance program (EAP)
- Equity (RSUs) and shared ownership in the company
- Generous 401K match
- Flexible work environment
- Paid maternity and paternity leave
- Generous holiday and PTO program
- CaaS (coaching as a service)
- Annual personal development allowance
- 7 Days for Humanity – 7 paid volunteer days annually
- Global and regional DEIB steering committees, employee resource groups (ERGs)
- Global DEIB training programs and guest speakers throughout the year
About Us
With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
About the Team
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.