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Technical Program Manager - Engineering


Remote / Canada
  • Job Type: Full-Time
  • Function: Product Mangement
  • Industry: Enterprise
  • Post Date: 11/24/2022
  • Website:
  • Company Address: 111 S Jackson St., Seattle, WA, 98104

About Fabric

Fabric is the headless commerce platform purpose-built for growth. Customers like BuildDirect, ABC Carpet & Home, and Universal Lacrosse trust Fabric for its open and modular design, allowing them to be live in weeks without having to replatform. Fabric is a force multiplier on retailers’ existing technology investments proven to grow digital revenue by up to 3x.

Job Description

We are a brilliant team making our own history to evolve the ecommerce industry. Our mission is to accelerate the gross merchandise value of the internet by ending the pain of replatforming. Our products are centered around optimizing the digital commerce experience so everyone has the opportunity to shop seamlessly. We provide them with the last platform they will ever need.
Your next career move should be bold and we have the experience you are seeking. We build and ship products & solutions that enable merchants to compete and deliver a world class differentiated shopping experience online.
Are you a disruptor? We want your ideas, skills, and expertise to help build our products that will make customers happier when they shop online and we want to build these tools in such a way that any merchant can deploy these experiences painlessly and quickly, The best part? Every bit of your work at fabric will help scale the business of our customers. 
No matter what field you are in, fabric has exciting opportunities for people who are passionate about making a difference and skilled at what they do!
Here are three questions you should ask yourself:
- Do I believe in fabric's mission?
- Am I eager to build cool things?
- Am I excited to collaborate with brilliant people?
- Am I motivated to disrupt e-commerce?
If the answer is yes, we want to talk to you!
As a Technical Program Manager, you will work with Engineering teams implementing the Fabric eCommerce platform for the product roadmap. The person will be responsible for execution and delivery of all projects with high quality and drive the highest levels of customer adoption and success. They understand key problems, propose and analyze multiple solutions and lead the team to produce the most efficient, cost-effective, and rapidly scalable solutions.
The right candidate will have demonstrated experience with end-to-end technical program management of complex projects and does have a well-rounded technical background in current technologies. You will leverage your practical experience to deliver large, complex solutions and teams with highly skilled technologists to ensure flawless product delivery. You will have experience in acting as the liaison between the engineering team, product and technology stakeholders, ensuring alignment, quality, and timely delivery of services.  Provide the vision, rationale, and recommendations to Fabric’s leadership for platform improvements while ensuring current systems meet performance and operational standards.
- Maintaining awareness of internal roadmap and new product features 
- Prioritization and grooming, converting use cases to technical stories, Jira management and tracking.  
- Be able to drive multiple programs across different product and customers
- Own and be accountable for all projects or programs that you are responsible for  tracking across within the assigned product
- Own escalating and bringing all relevant stakeholders together to ensure the project is progressing on the right track
- Engages cross-functional teams as needed to unlock or enable the team
- Own backlog maintenance and grooming for all products along the path to prioritize or reject backlog items, in collaboration with Product Manager and Engineering Managers
- Own all scrum ceremonies and ensures they are an effective and good use of everyone’s time
- Lead tracking all learnings and action items through retros and sharing results
- Drive better planning, prioritization, and communication 
- Owns communication and information flow within teams internally and externally along with leadership
- Gain and maintain a deep understanding of fabric’s architectural solutions/environment
- Drive improvements in implementation methodology using best practices
- 5+ years of experience in technical program management
- A passion for technology and digital transformation
- An innovative mind that is creative and doesn’t follow cookie-cutter ideas
- Strong written and verbal communication skills with experience communicating at all levels
- Experience in establishing and managing cross-fucntional relationships and effectively managing expectations
- Passionate about the understanding of eCommerce Extensive experience with JIRA and Agile
- Experience of large scale microservices cloud solution 
- Understanding of cloud software solutions and high-performance multi-tier applications.Preferred experience implementing legacy & monolithic eCommerce solution such as - Oracle Commerce Cloud (ATG), Salesforce Commerce Cloud (Demandware), SAP Hybris, Magento or Shopify Plus
- Preferred hands-on experience with SmartSheets, DataDog, Jira Advanced Roadmaps and plug-in apps
- PMP or Scrum Certification Preferred
What we bring to the table:
- Competitive compensation packages
- PTO and Holiday plans
- Benefits packages which include Medical, Dental, Life, and Vision
- Wellness & Technology Programs 
- Retirement Savings Plan
- Fast-paced, fun and collaborative environment 
- A team invested in you both personally and professionally
fabric requires all employees be fully vaccinated against COVID-19 in order to work in-person in our offices and externally with any third-parties, unless the employee requests and is granted an accommodation. Questions about this requirement should be addressed to fabric’s People team.